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Frequently Asked Questions

PRODUCTS

All Holbrooke by.sberry pieces are unique and hand made. Created in our studio in the East Village, NY. In producing our jewelery this way, we are able to personally inspect every piece prior to leaving our studio along with supporting the local economy and community.

All of our jewelry is woven together by a unique weaving process s.berry has created. This weaving process does make some pieces fragile and care must be taken as you would with any fine Jewelry. Please do not expose your Holbrooke s.berry jewelry directly to water, especially salt water, as this will degrade the thread, leather and cause discoloration to chains.

All chains are brass and use a 3mil micron plating process.

We have made every effort to display as accurately as possible the colors of our products that appear on HOLBROOKE. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate. Also due to our unique weaving process not every piece will be exactly as pictured.

We stand behind our product 100% and if there is ever an issue with your items please contact us and we will do our best to resolve and accommodate your request. Thank you for your support!

REPAIR POLICY

We offer complimentary repair service of any item purchased from shopholbrooke.com for 6 months after purchase. For repairs on products over one year old, a $50.00 charge will be assessed to your credit card. Please include your receipt as proof of the original date as purchased. If you do not have the original receipt, a $50.00 fee will be charged for the repair. Please allow 2-4 weeks for the repair to be returned. Your piece will be shipped via UPS or Fed Ex Ground unless you specify otherwise. An email notification will go out once the package has left the warehouse.

HOW TO WRAP

Use picture

SIZING:

All rings are adjustable so one size fits all.

To help you choose the best size bracelet, see below...

WOMEN'S:

Double Wraps
15" fits a 5.5" - 6.5" wrist
16" fits a 6.5" - 7.5"
17 ½ fits 7.5 - 9"

Singlets
7" fits a 5.5"- 7" wrist
8" fits a 7" - 8" wrist
9" fits a 8" - 9" wrist

MEN'S

Double Wrap
16 1/2" fits a 7" - 8" wrist
17 1/2" fits a 8" - 9" wrist
18 1/2" fits a 9" - 10"

Singlets:
8" fits a 7" - 8" wrist
9" fits a 8" - 9" wrist
10" fits a 9" - 10" wrist

Please contact us if you don't see your size we can custom lengths for you.